In your Freshconnect home window, click on the Settings icon in the left column bar.
In the settings window, you will see a toggle button to Enable Discussions. Switching this on will allow agents to collaborate in Freshdesk or Freshsales via Freshconnect.
How do I enable/disable Freshconnect for my organisation? Print
Modified on: Wed, 9 Jan, 2019 at 3:39 PM
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